How to Report an Item or Shop

If an item or a shop does not comply with Inspire Uplift AU’s policies, you can report it on https://www.inspireuplift.co.uk/. You can report items through the website or mobile app of Inspire Uplift AU.

• How to report an item

  To report an item:

  • On the listing page of the item, click Report this item to Inspire Uplift AU.
  • You will see a dropdown box with multiple reasons mentioned. Select your appropriate reasoning for reporting the item and add a note. If your specific reporting reason is not mentioned in the dropdown box, write the details in the text box.

• How to report a shop

  To report a shop:

  • On the homepage of the shop, click on Report this shop to Inspire Uplift AU.
  • You will see a dropdown box with multiple reasons mentioned. Select your appropriate reasoning to report the shop and add a note. If your specific reporting reason is not mentioned in the dropdown box, write the details in the text box.

• Intellectual Property Issues

  Reporting products or shops that do not follow policies helps Inspire Uplift AU ensure transparency and authenticity in the marketplace. However, reporting should not be done for issues regarding intellectual property.

  For intellectual property matters, please see Inspire Uplift AU’s Intellectual Property Policy.

• Problems with an order

  If you are facing a problem with the order of your product, you should directly contact the seller.

  If you have contacted the seller, but still the product was not delivered as described or it arrived later than the expected time, you can open a case. We suggest that before opening a case, you sort the matter out with the seller.

• After you report an item

  After you report an item, a notice of reviewing the item will be sent to Inspire Uplift AU, where we have multiple teams to monitor the products that are flagged in the marketplace. We will either contact the seller or take the appropriate action to find a solution to the problem.

  In cases where investigation done by Inspire Uplift AU will show that the seller or the product is following the policies of Inspire Uplift AU, no action will be taken against the product or the seller.

  In other instances, Inspire Uplift AU will work on bringing a solution to the problems raised by flagging.

  Flagging a single violation more than once is not appreciated, so please avoid doing it.

• Reporting and Privacy

  Reporting products or shops is a confidential task. Never will the reported member know about the identification of the reporter.

  Inspire Uplift AU handles all investigations with confidentiality. Neither any personal response against your report nor any updates on the reviewing process will be sent to you.