Question 1

Taxes and Duties

Accepted Answer

For DHL and USPS shipping, we must have your phone number in order to process the order. Our buyers are spread across the world, and sometimes orders are held by the customs authorities in different countries due to non-payment of import duties by our buyers. Moreover, there are times when shipping companies are unable to communicate with buyers in order to discuss the payment of import duties. Therefore, we request all our valued buyers to provide us with their phone numbers/cell numbers for the smooth processing of orders. The customer is responsible for paying customs duty. We are not responsible for any loss or hold up of products in your country due to customs issues.

Question 2

Foe Non US customers

Accepted Answer

Please note that, all customer EU must share the phone number of the buyers from EU as some time orders are held by the custom authorities in different countries of the EU due to nonpayment of Import duties or some time shipping companies unable to contact the buyers to discuss the payment of import duties So, we request to all honorable buyers from EU to submit there Cell numbers/Phone numbers for the smooth clearance of orders.

Question 3

Wholesale and Bulk

Accepted Answer

We are fully capabile of meeting large and custom order as per your request. Feel free to inquire

Question 4

Do you offer custom-made knife blades?

Accepted Answer

Absolutely! In addition to our wide selection of pre-made knife blades, we also offer the option for custom-made knife blades. If you have a specific design or requirement in mind, our skilled craftsmen can work with you to create a unique and personalized blade that perfectly suits your needs. Simply contact our customer support team to discuss your custom knife blade project, and we'll be delighted to assist you throughout the process.

Question 5

What is the warranty policy for your knife blades?

Accepted Answer

We stand behind the quality of our knife blades. If you encounter any defects or issues with your purchase, please contact our customer support team within the specified warranty period, and we will resolve the matter to your satisfaction.

Question 6

What materials are your knife blades made of?

Accepted Answer

Our knife blades are made from high-quality materials such as stainless steel, carbon steel, Damascus steel, titanium,M390 Steel, CPM-S110V Steel, Elmax Steel, ZDP-189 Steel, CTS-XHP Steel, VG-10 Steel, CPM-20CV Steel, CTS-204P Steel, CPM-154 Steel

Question 7

Are your knife blades sharp and durable?

Accepted Answer

Yes, all our knife blades are known for their sharpness and durability. We ensure that each blade undergoes stringent quality checks to meet our customers' expectations.

Question 8

Can you provide guidance on choosing the right type of blade for specific purposes?

Accepted Answer

Absolutely! Our team of experts is available to assist you in choosing the right blade for your specific needs. Feel free to reach out to us with any questions or concerns, and we'll be happy to help.

Question 9

What is the warranty policy for your knife blades?

Accepted Answer

We stand behind the quality of our knife blades. If you encounter any defects or issues with your purchase, please contact our customer support team within the specified warranty period, and we will resolve the matter to your satisfaction

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