Question 1

How do I download my purchase?

Accepted Answer

All orders are sent to the email address associated with your IU account, and are also available on the Order Details page as soon as payment is complete. Please check your mailbox, as you will receive a link in the email from the site that will direct you to the download. If you haven't received this email, please check your mailbox, as sometimes it gets there. If you still can't find it, please contact me and I will be happy to help you.

Question 2

I downloaded the archive and can't decompress the files.

Accepted Answer

All Pc/Laptops whether Windows or Mac will come with inbuilt unzipping software, where you would normally right click on the file and then choose 'Extract All', If however you are having trouble with this please try an alternative free software such as: www.7-zip.org www.win-rar.com www.winzip.com

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