Question 1

Care instructions

Accepted Answer

problem area and allow the toy to dry;  3. Handwash. Water temperature should not be above 30 degrees. Use a mild soap for washing. Do not rub the soiled place, just stroke it with your fingers. Do not squeeze. Wrap the toy neatly in a towel and squeeze water with soaking movements. At the end, place it on a dry rag and allow it to dry completely.  DO NOT : -wash in the washing machine -spin in washing machine -dry in the sun -use bleaches -iron

Question 2

Custom and personalized orders

Accepted Answer

I gladly accept custom and personalized orders, just send me a message to discuss all details.

Question 3

Shipping Terms

Accepted Answer

The time I need to prepare an order for shipping varies. Usualy I send a message informing how long will it take me to prepare your order.  I ship by Belpost. After the order is accepted by post, estimated shipping terms are:  Canada: 3-10 weeks United States: 2-6 weeks North America: 2-6 weeks Europe: 2-6 weeks Australia, New Zealand and Oceania: 3-10 weeks Asia Pacific: 3-6 weeks Latin America and the Caribbean: 3-6 weeks North Africa and the Middle East: 3-6 weeks  Please note, during holiday seasons shipment time increases due to the heavy workload of the postal carriers.  I'll do my best to meet these shipping estimates, but cannot guarantee them as only the post is responsibe for the shipping terms.

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