Delivery time 15-30 working days

1.By placing an order in our store, you accept our shipping/return policy.

2.Unused, unopened goods can be returned within 14 calendar days from the date of delivery, the conditions apply

3.If the item is defective/damaged or does not work, please file a claim and provide due diligence at the request of a customer service representative. Unverified products will not be provided with a refund, exchange or refund. Without verification, we will not be able to solve your problem. Claims submitted after 14 calendar days will not be accepted.

4. You should always consider using a tracked delivery service or buying shipping insurance. We do not provide a return label and do not pay for return shipping.You should always consider using a tracked delivery service or buying shipping insurance. We do not provide a return label and do not pay for return shipping.You should always consider using a tracked delivery service or buying shipping insurance. We do not provide a return label and do not pay for return shipping.

5. Any product you return must be in its original condition and packaging. Items modified by you in any way after receipt are non-refundable. Please keep the receipt for the return of the parcel with you and send us photos of it by e-mail so that we can track the parcel.

6. A change of opinion is not an acceptable reason for any claim for a refund, refund or exchange.

7. Packages that have been rejected or rejected in receipt after delivery, abandoned or packages returned outside the established return process will not be accepted as a refund.

8. All customs duties are the responsibility of the recipient. Customs and duties are paid by the border services in your country, not by us. They are collected and stored by them and are non-refundable. We do not wish any inconvenience to our customers.

9. In case of undelivered or lost parcels, please file a claim within 60 calendar days from the date of dispatch. A claim filed after the specified time bracket is not accepted

10. If you have not received the parcel and it is marked as delivered by the courier, it will not be considered lost. Please submit a claim to the courier.

11. To avoid problems with delivery, please make sure that you have provided your correct, full address at the checkout. Items that are returned due to incomplete addresses are not subject to refund or store credit.

12. Cancellation/modification of the order is accepted within 60 minutes if the order has not been sent. After your order has been shipped from our warehouse and a tracking number has been assigned, it becomes impossible to cancel/retrieve the parcel.

13. Refunds for your products are made according to your original payment method. If you ordered via PayPal, the refund will be made only to your PayPal account, or if you ordered via credit card, the refund will be made to the same credit card. Changes to the account details are not accepted for refund.

14. We try to make sure that the quality of both the product and the packaging is perfect. But considering that logistics companies are engaged in delivery, we cannot guarantee you a completely undamaged package. Therefore, any refund, refund or claims on the product packaging will not be accepted. However, if the product is received in a damaged condition, please let us know so that we can make changes.

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