Question 1

What does the SVG file for?

Accepted Answer

It stands for Scalable Vector Graphic. Works with Cricut, Silhouette, Illustrator apps. Each color will be an individual cut layer.

Question 2

How do I download my purchase?

Accepted Answer

after purchasing you will download a pdf file and you can easily download it by clicking the link there

Question 3

I cant download the images to my phone or Print from my Phone

Accepted Answer

SVG files works with Cricut, Cameo Silhouette and Adobe Illustrator ONLY! Svg not open to your iPhone. It is always recommended to use a PC/Laptop or Mac to download them initially. This is mainly because there are so many apps for mobile phones and the way they read the files differ from one app to another and mobile devices can cause problems-especially with large high resolution files. Please try using a Pc/Laptop and If the files open incorrectly, FIRST OF ALL PLEASE UPDATE YOUR APP AND TRY AGAIN. If you are still having trouble downloading the files on a Pc/Laptop please contact me and I will be more than happy to assist you further.

Question 4

How quickly can I get the file I bought?

Accepted Answer

These are instantly downloadable files. You will receive a pdf with a link to download the thumbnail. You can also find your downloads in the My Orders section at the top of your homepage.

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