Question 1

Shipping Policy

Accepted Answer

Shipping Please note, shipping time may vary depending on your location and customs processing, so I can’t guarantee that items will be received by a certain date - it's out of your control. The transit time will also be affected by any busy season (e.g. Christmas) or your local holidays.  CHRISTMAS LEAD TIMES MAY INCREASE BY AN ADDITIONAL NEAR ONE WEEK. Lost parcel If your items didn't arrive within 45 days, contact me and I will log an investigation through Russian Post. Once this is completed, they will contact your country Post and will both conduct an investigation in an attempt to locate your package. If the package is officially recognized lost, 100% refund is guaranteed.

Question 2

Refund Policy

Accepted Answer

Custom and personalized orders Custom orders are welcome. Please convo me or push the Request custom order button. Sizing details Each listing contains the information about the size. If you'd like to have a thing of another size please convo me. Return policy In case of return or exchange of the goods please pay attention that Buyer pays for the return shipment (even if the item was bought at free shipping sale) Non-delivery Please ensure that the address is correct prior to placing an order. If any package is refused upon delivery, is never picked up from the postal office, or requires re-shipment due to an incorrect address (or any reason), the buyer is responsible for paying the subsequent reshipment fees.

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