Question 1

How do I open my files?

Accepted Answer

Your files may be in a ZIP folder. To open it: On a computer: Right-click the ZIP file and select “Extract All.” On a phone or tablet: Use an app like WinZip or iZip. Once unzipped, you’ll see the individual file formats.

Question 2

Can I resize the design?

Accepted Answer

Yes! SVG files are scalable without losing quality. You can resize them directly in your design software. If you’re unsure how, contact us, and we’ll guide you.

Question 3

Do you offer refunds on digital downloads?

Accepted Answer

Unfortunately, due to the nature of digital products, we cannot offer refunds. If you encounter any issues with your files, please contact us, and we’ll be happy to help!

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