Question 1

What materials are used in your dog wool socks?

Accepted Answer

Our dog wool socks are made from sustainably sourced dog wool, providing exceptional warmth and comfort while being eco-friendly.

Question 2

How should I care for my socks?

Accepted Answer

We recommend hand washing your socks in cold water and laying them flat to dry to maintain their quality and longevity.

Question 3

Do you offer international shipping?

Accepted Answer

Yes, we offer standard shipping worldwide. Delivery times may vary based on your location.

Question 4

What is your return policy?

Accepted Answer

You may return unworn and unwashed items within 30 days of receiving your order. Please refer to our Return Policy for more details.

Question 5

How long does it take to process my order?

Accepted Answer

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

Question 6

Can I change or cancel my order?

Accepted Answer

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is processed.

Question 7

What should I do if I receive a defective or incorrect item?

Accepted Answer

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue.

Question 8

How can I contact customer service?

Accepted Answer

You can reach our customer service team via email for any inquiries.

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