Question 1

Delivery and shipment tracking

Accepted Answer

All items are shipped with a tracking number. You will always be able to monitor the movement of the parcel. The delivery time of the goods is from 20 working days from the date of dispatch. It may take a little longer, depending on different destinations or other reasons related to seasonal holidays, bad weather, natural disasters, parcel delays at customs (I am not responsible for delays)

Question 2

Wrong address

Accepted Answer

You are welcome! before placing an order, make sure that you have written the delivery address correctly. If some parcel has not been received by the addressee or requires resending due to the fault of the customer? The buyer is responsible for paying the subsequent fees.

Question 3

Cancellations/changes in order

Accepted Answer

Cancellation/ modification of the order is accepted within 60 minutes after receiving payment for the order. ...After your order has been shipped from our warehouse, it has been assigned a tracking number , cancellation / modification of the order becomes impossible.

Question 4

Return shipping cost

Accepted Answer

In case of return of the goods, please note that the return is paid by the buyer. Even if the product was bought on sale with free shipping.

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