Shipping Policy

At Humerge, we are committed to delivering fast, secure, and reliable shipping throughout the United States. Our mission is to ensure every order reaches you quickly and in perfect condition.
Shipping Methods & Delivery Time
We use trusted carriers such as USPS, FedEx, UPS, and DHL Express depending on your location and selected shipping option.
Order Cancellation
Orders can be canceled before they are processed and shipped. After dispatch, cancellations are no longer possible.
Damaged Items
If your product arrives damaged, please notify us immediately with your order number and a photo of the damage. We’ll arrange a prompt replacement or refund.

Return Policy – 30 Days

At Humerge, we want you to love every handmade item you purchase. If for any reason you're not completely satisfied, you may return your order within 30 days of delivery.

Eligibility for Return
Items must be unused, undamaged, and in original packaging

Custom or personalized items are non-returnable unless they arrive damaged or defective

Return must be initiated within 30 calendar days of receiving the product

Return Process
Contact us to request a return within the 30-day window

We’ll provide instructions and the return address

Once we receive and inspect the item, we’ll issue a refund to your original payment method

Return Shipping
Return shipping costs are the responsibility of the buyer unless the item was received damaged or incorrect

We recommend using a trackable shipping service for safe delivery

Refunds
Refunds are processed within 3–5 business days after receiving the returned item

You will receive confirmation once your refund is complete

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