Question 1

What if i provide the wrong address?

Accepted Answer

If the buyer indicated the wrong address, the goods will not be sent again. In this case, a refund is made after the product is returned back.

Question 2

Is gift wrapping available?

Accepted Answer

No "LineL" ships standard packages via Latvia.

Question 3

Are all items handmade?

Accepted Answer

Yes, all products are high-quality and handmade.

Question 4

How to track a purchase?

Accepted Answer

The package is sent by economy mail, which does not include tracking. For a tracked package, an additional fee may apply by arrangement.

Question 5

Can i return my purchase?

Accepted Answer

The buyer can return the purchase within 7 days from the date of delivery; buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

Question 6

How do i cancel the order?

Accepted Answer

You can cancel your order within 3 hours from the moment of purchase.

Question 7

Where is the parcel coming from?

Accepted Answer

The seller is located in Baltics, Riga (Europa)

LineL

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