Question 1

What is your return policy?

Accepted Answer

We accept returns and exchanges within 30 days from the date of delivery. To initiate a return or exchange, please contact our customer support team with your order details and reason for the return. They will assist you throughout the process.

Question 2

What are the eligibility criteria for returns?

Accepted Answer

To be eligible for a return or exchange, the sweatshirt must be unused, in the same condition as received, and have the original tags attached. Please ensure the item is free from any stains, odors, or signs of wear.

Question 3

Who covers the return shipping costs?

Accepted Answer

The customer is responsible for the return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of the sweatshirt.

Question 4

How can I contact customer support?

Accepted Answer

For any further questions or assistance, please reach out to our customer support team. They will be happy to help you with any inquiries or concerns.

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