Shipping

All items will be carefully packaged and sent within 1 business day after payment is received!

Combined Shipping

I do a combined shipping of the goods purchased by you.

If you want to buy more than one lot please add all lots to cart, then request total invoice.

Shipping address:

Please make sure your shipping address is correct during the checkout. I will send your package to this address and not the Paypal one.

Terms & Delivery time:

Shipping usually takes about 2-4 weeks.

Please note, transit time may vary depending on your location and customs processing, so I can't guarantee exact arrival time.

Here are approximate terms of shipping:

USA: 1,5 - 3 weeks
Canada: 2-5 weeks
Australia: 2-5 weeks (sometimes longer, depending on work of Australian custom)
Europe: 1-3 weeks
Rest of World: 2-8 weeks

Shipping method:

All packages are sent via international registered airmail from Kharkov, Ukraine.

It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.

Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Canada, Germany, UK, Istael, Peru, Bolivia and Australian post. So I can track your package only while it's in Ukraine.

Express shipping via UPS is available upon request. Please contact me if you need it before placing an order, so we can adjust shipping prices.

Custom Fees and Duties

Customers are responsible for any fees, taxes, and duties associated with shipping & purchasing to their respective countries.

Packaging

Your order will come in safe cardboard box or specialty postal bag.

Refunds and Exchanges

I want my clients to be happy, so report me if you have any problems.

If you are not satisfied with your items / service for any reason, please contact me with the problem before leaving a feedback.

Additional Policies and FAQs

Feel free to contact me with any questions.

ATTENTION!

We really hope that you receive your package safe and sound!

BUT! If suddenly, the situation has arisen that a parcel has been brought to you in damaged form (wet, crushed, wrinkled, torn or some other kind of damage), you can refuse to receive it or immediately take high-quality photographing of the box from all sides.

Carefully inspect the box for the presence of a postmark indicating that the parcel has already arrived at mail damaged during international transportation. In some cases, an information letter from the postal operator may already be attached to the parcel. You must take a picture of this letter!

With the postman who delivered the parcel to you, immediately draw up a Damage Act, or contact your postal office to draw up such an Act and write a complaint.

If, when opening a parcel, you find that there is no part of the attachment or the parcel is completely empty, take high-quality photographs from all sides of the package and contents. With these materials, please contact your postal office for an Act on the theft of the contents of the parcel or part thereof during transportation. Write a complaint!

Be sure to contact us! Photo parcel and its contents, as well as a copy of the Act and an information letter (if available), send us for a more detailed study of the situation. For our part, on the basis of the photos you provide, we will file a complaint with our postal administration, as well as with the International Postal Union.

If the parcel was received by the addressee without making any claims to the mail, as well as on the basis of the requirements of art. 24 p. 1.1 The Universal Postal Convention (Doha, 2012), according to which designated postal operators are not responsible for parcel without filing claims, the issue of compensation cannot be positively resolved.

Therefore, we do not accept claims about the damage, theft or partial theft of the contents without a photo of the appearance of the package and the contents from all sides, and without an act of claim to your postal service.

Remember that without your photos and the Act it will be impossible to prove something when analyzing the situation and compensation of monetary damages! So in your best interest to follow our instructions!

We recommend to open the parcel upon receipt at the delivery address or upon receipt in the postal office. Do this without fail in the presence of the postal worker!

Do not let your relatives receive the parcel, make sure that the postal worker does not leave it under the doors of your house, put it in the mailbox, or throw it on your balcony. Moreover, do not let your neighbors receive the parcel.

If you are interested in receiving the parcel, try to receive it personally !!! Check your mailbox or postal packaging often. Sometimes the postmen bring the parcel to your home and do not find anyone at home leaving a form for seeing that you need to receive the parcel at your post office. Sometimes it's just a handwritten note on a piece of newsprint!

Its hard to notice. It can wet the rain by washing away the text or blowing it away.

MumismaUA

Delivery & Return Policy

All Products

Delivery & Return Policy

Shop & Learn

Customer Support

Partner With Us

Sign Up For Exclusive Deals & Offers