Import Tax

・Import duties, taxes, and other charges which are not included in the item price or shipping charges are the buyer’s responsibility.

・Except in the case of faulty or damaged items, refunds do not include any return shipping or shipping charges. Your return shipping charge will be deducted from your refund if you receive any.

Shipping

・After professional packing, we ship within 2 business days via DHL Express or Fedex with tracking number.

・If item has not been arrived, please feel free to ask us so that we can call DHL or Fedex to solve the problem.

・Packages usually arrive at your place in 2-5 days.

Packing

・When packages get damaged, we take a full responsibilities.

・We take the utmost care to ensure your order arrives to you in the condition in which it left us in our country.

Return

・All purchases are fully refundable within 30 days of purchase.

・If your item is damaged or has any issue upon delivery, please don’t hesitate to contact us before opening a return request. It’s possible that our technicians can solve the problem quickly.

・In some cases our in-house technician can solve the issue quickly. But if the damage is significant, we ask that you keep all the packing materials. We fully insure every shipment, and we need your help when filing an insurance claim.

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