Question 1

Can I make a custom order?

Accepted Answer

Yes, I do custom orders. Write me a message what you want to order, in which size and color. For any questions or suggestions, please email me! I will answer you within 24 hours.

Question 2

When will my order be shipped after payment?

Accepted Answer

I will ship your order within 1-3 days after payment. For orders out of stock, the production time for the order is indicated in the card of each product. After sending the parcel by mail, you will be sent a tracking number for the parcel.

Question 3

How quickly will my order arrive?

Accepted Answer

The average delivery time is 3 to 5 weeks. Given the situation in the world, sometimes delivery delays.

Question 4

What should I do if the package is lost?

Accepted Answer

If your items have not been delivered within 45 business days, contact me and I will register an investigation via Russian Post. If the parcel is officially recognized as lost, 100% refund is guaranteed.

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