1. By placing an order in our store, you accept our shipping/refund policy.

2. We recommend that you read our refund policy carefully before making any claims. Make sure that the product meets any requirements to avoid any dissatisfaction.

3.Refunds will only be accepted after approval by our customer support team. To initiate a refund or any other request, please contact customer support at contact@inspireuplift.com within 14 calendar days from the date of delivery of the parcel.

4. If the item is defective/damaged or does not work, please file a claim and perform due diligence as requested by a customer service representative. Unverified goods are not subject to return, exchange or refund. Without verification, we will not be able to solve your problem. Claims submitted after 14 calendar days will not be accepted.

5.You should always consider using a tracked delivery service or purchasing delivery insurance. We do not provide a return label and do not pay for return shipping.

6. Any item you return must be in its original condition and packaging. Items modified by you in any way after receipt are non-refundable. Please keep the return receipt with you and send us a photo of it by email so that we can track the parcel.

7. When placing an order, please be careful when choosing the right size, color and other details. Please double check the details before confirming your order to avoid any refund or exchange claims later.

8. Parcels that have been rejected or whose delivery has been refused upon delivery, abandoned or returned outside the established return process will not be accepted for refund.

9. The recipient is responsible for all customs duties. Customs duties and fees are collected by the border authorities of your country, not by us. They are collected and stored by themselves and are non-refundable. We do not wish any inconvenience to our customers.

10. In case of non-delivery or loss of the parcel, please file a claim within 60 calendar days from the date of dispatch. Applications submitted after the deadline will not be accepted.

11. If you have not received your parcel and it is marked as delivered by courier, it will not be considered lost. Please send the claim to the courier.

12.To To avoid problems with delivery, please make sure that you have provided your correct and complete address when placing your order. Items returned to incomplete addresses are non-refundable or are not subject to payment in the store.

13. Cancellation/modification of the order is accepted within 60 minutes if the order has not been sent. Once your order has been shipped from our warehouse and assigned a tracking number, it becomes almost impossible to cancel/receive the parcel.

14.A refund or store credit for the returned item will be issued within 30 days of receiving the item at our return address.

15. Refunds for your items will be made using your original payment method. If you made an order via Paypal, the refund will be made only to your Paypal account, or if you made an order using a credit card, the refund will be made to the same credit card. Changes in account details will not be accepted for refund.

16.Any returned item that is outside of our return policy or is non-refundable in the store will be discarded by us.

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