WHERE DO YOU SHIP?

We ship all over the world.

IS THERE A SHIPPING FEE?

We ship all over India for free.

For International shipping, there is a flat rate of Rs.2500.

WHAT’S THE STATUS OF MY ORDER?

Once you’ve received your shipping confirmation email you can track by clicking on the tracking link and see the status of your delivery. Please note that it may take 24 hours for tracking updates to appear.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Once your order is placed, the order takes 5-7 business days to process.

In addition to the processing time, standard shipping takes 3-5 business days and express shipping takes 1-3 business days. Please note, during sale events or within 3 days of a new collection launch you may experience a 3-5 business day delay in receiving your order. International deliveries will take up to 10- 12 business days. (Please note: Business days do not include the weekend)

WILL I HAVE TO PAY CUSTOMS AND DUTIES TAXES?

If you purchase from outside of India, you, the buyer, are responsible for all customs & duties associated within your own country. For detailed information, we recommend contacting your local customs office. We are legally required to declare the full value paid on all Oodey Pore orders and must include the correct invoice for customs should they request this.

EXCHANGE / RETURN POLICY

Please note: All products are ‘made to order’

will only provide the option of exchange for size, made within 7 days of receiving the product.
Oodeypore does not provide exchanges on items marked on SALE & ONE SIZE.
Oodeypore does not provide exchanges for accessories.
Oodeypore is unable to accept returns on any products unless it is a damaged product.
In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product at within 24 hours of receiving your order.
Upon authorization of returns, we will gladly offer you an refund /exchange/ store credit on a case-by-case basis.
All returns are subject to verification by our team at oodeypore.in.

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