Question 1

Will I receive a physical item in the mail?

Accepted Answer

No. All products in the SaPixelLuxe shop are digital files for instant download only. Once your purchase is complete, you will receive a link to download your files immediately.

Question 2

How do I download my files after purchase?

Accepted Answer

After your payment is confirmed, you will receive an email with a download link. You can also access your files at any time by going to the "Purchases and Reviews" section of your Inspire Uplift account.

Question 3

What file formats are included with my purchase

Accepted Answer

Each design typically comes in format PNG or SVG:  SVG File: A vector file that can be resized to any dimension without losing quality. Perfect for cutting machines like Cricut and Silhouette.  PNG File: A high-resolution image (300 DPI) with a transparent background, ideal for printing, sublimation, and digital projects.

Question 4

Can I use these designs for commercial purposes?

Accepted Answer

Yes! Our license includes the following terms:  Personal Use: You may use the designs for an unlimited number of personal projects.  Small Commercial Use: You may use the designs to create and sell physical products (e.g., t-shirts, mugs, posters) up to [Set a number, e.g., 100] units per design.  STRICTLY PROHIBITED: You may NOT resell, share, or distribute the digital files themselves in any way. The copyright for the design remains with SaPixelLuxe.

Question 5

Do you accept returns or exchanges?

Accepted Answer

Due to the digital nature of our products, we do not accept returns, exchanges, or cancellations. However, if you have any issues with downloading or using your files, please contact us immediately. We will be happy to assist you and ensure you are satisfied with your purchase.

Question 6

Do you take custom design requests?

Accepted Answer

Yes, we love bringing your ideas to life! Please send us a message to discuss your custom design request and get a quote.

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