Question 1

Rules of my shop. Please read before placing the order

Accepted Answer

If you are unhappy with your purchase - please write to me and we will solve your problem. Please carefully read all descriptions & rules before you place the order. Return of goods is possible only if there is a defect or damage. When returning the goods, the money for shipping is not returned under any circumstances. All shipping costs are always on the buyer. The seller is not responsible to clear your parcel from custom control. All the taxes, duties, and fees of the destination country are on the buyer's expense. There will be no refund to a parcel that is stuck in the custom

Question 2

Remote Area Shipping Charges?

Accepted Answer

Remote Area Charges Will Always Be Paid By Customer. Customers are responsible for any remote area shipping fees.

Question 3

Can Stormyzone create custom gift boxes for our purchases?

Accepted Answer

Yes, we can prepare custom gift boxes to make your purchase extra special, perfect for gifting or personal collections. Charges May Apply

Question 4

Custom and personalized orders

Accepted Answer

We acknowledge all sorts of our items. We Love Custom requests! Simply let us know your heart's desire. The most ideal approach is by sending us a sketch and depiction of your thought. We will work on your fantasies item

Question 5

Wholesale availability

Accepted Answer

We are fully capable of meeting large and custom order as per your request. Please inquire

Question 6

Can I request a custom design for a sword or knife?

Accepted Answer

yes, we can work with you to create a custom design that meets your specifications and brings your vision to life

Question 7

Do you offer a guarantee or warranty for your products?

Accepted Answer

Yes, we stand behind the quality of our handcrafted items and offer a satisfaction guarantee to ensure you're happy with your purchase

Question 8

Are the products in the Stormyzone shop handmade?

Accepted Answer

Yes, our swords, axes, hammers, knives, and folding knives are all meticulously handcrafted by skilled artisans

Question 9

How quickly will my order arrive?

Accepted Answer

Usually international delivery takes 1 to 2 weeks. It depends on work of the postal service. A longer delivery happens on the eve of the holidays.

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