Cancellations or modifications to an order are accepted within 60 minutes of purchase, as long as the order has not been shipped.

Processing Time: Orders are typically processed within 1–3 business days after purchase.
Shipping Time: Delivery times vary depending on your location and the product, but most orders arrive within 7-10 business days.
Shipping Providers: We partner with trusted carriers to ensure your order arrives safely and on time.
Tracking: A tracking number will be provided once your order has shipped, so you can monitor its journey.
International Shipping: We ship to most countries. Please allow additional time for customs clearance if applicable.

Note: Delivery times are estimates and may be affected by external factors such as holidays, customs, or carrier delays.

Return & Refund Policy

We want you to love your purchase! If you're not satisfied, here's how we can help:

Return Window: You may request a return within 14 days of receiving your order.
Please Double-Check Your Order Details: While placing the order, please be considerate of choosing the correct size, color, and other details. Please check the details twice before confirming the order to avoid any return or exchange claims afterward
Eligibility: To be eligible, items must be:
- Unused
- In original packaging
- In the same condition that you received them
Non-Returnable Items: Personalized, custom-made, perishable, or clearance items are not eligible for return unless damaged or defective.
Refused Packages: Packages that are rejected or refused to receive upon delivery, abandoned, or packages returned outside the designated return process are not accepted as a return.
Change of mind: Change of mind is not an acceptable reason for any claim of return, refund, or exchange.
Return Process:
- Contact us via Inspire Uplift with your order number and reason for return.
- Provide proper verification or evidence requested by the Customer Support Representative.
- Once approved, we will provide return instructions.
- After we receive and inspect the item, we will issue your refund.
Refunds: Refunds are typically processed back to your original payment method within 5–7 business days after we receive the returned item.
Return Shipping: Return shipping costs are the responsibility of the buyer unless the item is defective or incorrect.

Package Marked as Delivered but Not Received: If your package is marked as delivered by the courier but you have not received it, it is not considered lost. In such cases, we kindly recommend filing a claim directly with the courier for further investigation.

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