Sumbaffistore’s Return Policy read these guides and points to exchange and refund your products if you have any problems contact us.

1. Return eligibility

To be eligible for a refund or exchange, you must have purchased one of the items sold on [STORE NAME].

Our return policy lasts for 4 days after purchase. If more than 5 days have passed since your purchase, we can’t offer you a refund or exchange.

The returned item must be in the same condition as you have received it. It must be unused and sent back in the original packaging. If it is not, no or only a partial refund will be granted.

The following items are non-returnable:

Software
Gift cards
Things that are on sale
[OTHER]

2. Return process

Once your return is received, we will notify you. The package and its content will be inspected, and we will let you know when the return is approved or rejected within 8 to 15 business days.

If the return is approved, we will send you funds equal to the purchase amount to the payment method you have used during checkout.

If you have any questions during the return process, please get in touch with us at support@sumbaffistore.com

3. Exchanges

If the item you’ve received is damaged or defective, we can arrange an exchange for you. If you want to exchange your items, please send us an email.

4. Shipping

To return a product, you should send us an email at support@sumbaffistore.com.

Shipping fees for return items are your responsibility, and you must pay for them. Your order’s shipping costs are non-refundable. If you have paid for shipping in your order, these costs will be deducted from your refund.

If you’re shipping items worth over $50, please consider shipping the package using a track&trace number or purchase shipping insurance. We can’t guarantee that we will receive your item.

5. Customer service

For questions, support, problems, or warranty claims, please contact us by email at support@sumbaffistore.com.

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