Question 1

Customized orders

Accepted Answer

You can order a customized product. To make it personalized please specify the length (for folded braids and dreads, the full length – for accessories), the number, and the colour (I can send you the colour palette on your demand). Pay attention: Colour transfer can differ depending on the type of your screen. So, the colour of the order may differ slightly from the photos. A customized order may take a bit longer, but I will do my best to send your product as soon as possible. :)

Question 2

Size Information

Accepted Answer

All sizes are mentioned in the product listings. Please make sure you have studied them before you place your order. I can also customize the size of the product. Text me and I will do it. :)

Question 3

How to take care of dreadlock / braid sets when you wear them

Accepted Answer

Washing your head one time every 7-10 days using shampoo foam is recommended. Hold the dreadlocks / braids with your hands when they get wet, as they become heavier. Rinse with a lot of water. Use a towel to dry dreadlocks / braids. Please, do not use a hairdryer, since the material is sensitive to high temperature and can be deformed. Be careful when you visit a sauna. Minimize the time of your visit (max 5 minutes) and put a towel around your dreadlocks / braids. All dreadlocks / braids should be fully covered. You can wear the set for 6-8 weeks. Please, do not wear them longer. It is better to unbraid the locks and install them again.

Question 4

How to unbraid

Accepted Answer

Please, unbraid the dreadlocks / braids consecutively (one by one). You must unbraid your hair which is twisted around the dreadlock/braid and brush your hair very carefully. Then move to another lock.  You shouldn’t unbraid all the dreadlocks / braids and brush your hair – it might be damaged. Please follow the recommendations to keep your hair as beautiful and natural as possible.

Question 5

How to take care of dreadlock / braid sets when you have uninstalled them

Accepted Answer

They can be washed multiple times (not in a washing machine :)) You should use hand wash with shampoo foam. Make a foam in a basin, apply it on the dreadlocks, wash them carefully and rinse with warm water. After that place extensions vertically and let them get dry. Keep them away from radiators or heaters. When the dreadlocks are dry keep them in a cotton bag in a dark dry place. Do not expose the items to high temperature or direct sunlight. Do not dye the extensions. The items are made of synthetic material. Therefore, the result will be unpredictable. And the items might be damaged. :)

Question 6

Gift packaging

Accepted Answer

You can order a gift wrapping for the dreadlocks / braids. I will put a personalized card and write the text that you will text me. Just DM me.

Question 7

Wholesale sales

Accepted Answer

The product can be sold in bulk. The preparation takes about 1 month or longer (depending on the number). The discounts can be negotiated if you text me. :)

Question 8

How to install dreadlocks / braids

Accepted Answer

Just text me, I can send you a video instruction :)

VivaBraid

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