Question 1

Why are your prices lower than retail prices in stores?

Accepted Answer

There are two different flow of selling product.  # When you purchase the product at the store. You get the product from the following channel.  Manufacturer → Whole seller → Distributor → Store → Customer  In this flow, all parties which are including in this process include their own benefit charge in the price of the product, so when you get a product. it is becoming expensive.  # When you purchase from the online store. you get the product from the following channel Manufacturer → Customer  In the above flow you can see that the product is direct supply to you by Manufacturer .so other parties are not participating in this process.

Question 2

Custom and personalised orders

Accepted Answer

All my gemstones are some of the best quality used in fine Jewelry globally. I also provide natural, semi-precious, and synthetic gemstones with a certificate of a local certification agency.

Question 3

Custom and personalised orders

Accepted Answer

Yes, I can customize a payment plan for you, please contact me. We will be pleased to receive the customized and personalized order.  We have a simple procedure for customized order, the steps are as below  A) Start a conversation with us and send us the message asking for customized jewellery. You will get a reply within a few hours, as soon as one of our team member have your message.  B) Please send us the design you would like us to make it for you, or discuss the idea with us we can also design it for you.  C) We make jewelry using, Moissanite or Sapphire or any other gemstones as required by you. We can make jewelry in 925 Silver, 10K, 14K, 18K and in Platinum. We can make it in White, Yellow, and Rose Gold.

Question 4

How to take care of jewelry pieces?

Accepted Answer

Jewelry caring is a very important part once you use them on a regular basis.  We advise you to do the following things to keep them lasts forever A. Please do not wear the ring at the time of workout to avoid accidental damage, while using hairspray and perfume. B. Keep your ring away from chemicals. C. Do not get your ring in contact with Nail polish remover D. You can use Nail polish remover to clean the stone but avoid making contact with metal.  Use a soft brush to clean the stones, scrubbing gently with warm, mild soapy water to get rid of any dirt accumulation. Rinse the stones well in warm water, since soap scum can build up easily, and then pat it dry with a soft, clean cloth. Don't ever use tissues to wash or dry jewelry.

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