Question 1

What does the SVG file for?

Accepted Answer

It stands for scalable vector graphic. Works with Cricut, Silhouette, Illustrator apps. Each color will be an individual cut layer.

Question 2

Can I use these images on Cricut or Silhouette Cameo?

Accepted Answer

Yes sure, you can. We always check all files via apps before sale. If you want use the Cameo Silhouette apps you must have the Design edition version!(NOT basic) Or send me request for DXF files.

Question 3

How do I download my Clipart?

Accepted Answer

All orders are sent to the email address associated with your IU account and are also available on your Order Details page immediately after completed payment. Please check your email Inbox as you will receive a link in the email from site which will direct you to download. If you have not received this email please check your Junk mailbox as it sometimes ends up in there. If you still cannot find it please contact me and I will be more than happy to assist.

Question 4

How fast can I receive my clipart or digital paper?

Accepted Answer

These are instant downloadable files. You will receive an email with a link to the download the clipart.   Also you will find your downloadable files in your My Orders section at the top of your homepage.

Question 5

I cant download the images to my phone or Print from my Phone

Accepted Answer

SVG files works with Cricut, Cameo Silhouette and Adobe Illustrator ONLY! Svg not open to your iPhone. It is always recommended to use a PC/Laptop or Mac to download them initially. This is mainly because there are so many apps for mobile phones and the way they read the files differ from one app to another and mobile devices can cause problems-especially with large high resolution files. Please try using a Pc/Laptop and If the files open incorrectly, FIRST OF ALL PLEASE UPDATE YOUR APP AND TRY AGAIN.  If you are still having trouble downloading the files on a Pc/Laptop please contact me and I will be more than happy to assist you further.

Question 6

I have downloaded the clipart but cannot unzip the files

Accepted Answer

All Pc/Laptops whether Windows or Mac will come with inbuilt unzipping software, where you would normally right click on the file and then choose 'Extract All', If however you are having trouble with this please try an alternative free software such as:  7-zip

Question 7

I was wondering if it's possible to get custom image an SVG format?

Accepted Answer

We are open for custom orders. Please contact us in direct for details.

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