Question 1

What types of gemstones do you use in your jewelry?

Accepted Answer

We use 100% natural gemstones in our jewelry pieces, sourced from trusted suppliers.

Question 2

What metals are your jewelry made of?

Accepted Answer

Our jewelry is crafted in 925 sterling silver and solid gold, available in 9k, 14k, 18k, 22k, and 24k options.

Question 3

Do you offer worldwide shipping?

Accepted Answer

Yes, we ship our products worldwide to bring our unique pieces to customers across the globe.

Question 4

What are your shipping options and costs?

Accepted Answer

Orders above $100 USD qualify for free basic shipping. Customers can opt for express shipping at an additional cost of $29.23 USD.

Question 5

Do you offer exchanges?

Accepted Answer

Yes, we accept exchanges within 30 days of delivery. Buyers are responsible for return shipping costs and any loss in value if the item isn't returned in its original condition.

Question 6

Are your gemstones treated or enhanced?

Accepted Answer

We believe in the natural beauty of gemstones and strive to offer them in their purest form. Our gemstones are not treated or enhanced unless specified otherwise.

Question 7

Do you offer customization services?

Accepted Answer

Yes, we offer customization services to create unique pieces tailored to your preferences. Contact us for more information.

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